First Impressions Aren’t What You Think

Last month DWELL published an article called “10 Homes with Distinctive Facades,” that immediately caught our attention. It showed pictures of ten unusual houses, explaining:

First impressions are lasting.

While these 10 homes have many impressive design features that set them apart from the crowd, it’s their unique facades that make a particularly memorable impression.

That set us wondering: how do people take in unusual buildings? How will passersby  look at this architecture?

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original photo: Nic Granleese

We decided to eye track the images to find out. We used the off-the-shelf eye-tracking package from 3M called VAS (Visual Attention Software), which predicts where people will look within the first 3 to 5 seconds of viewing something (or in pre-attentive processing, before their conscious brain can get into the act.)

And we learned pretty quickly that in most cases – despite their uniqueness – these buildings can’t be memorable. Why? People don’t consciously see them. Why? They can’t  because their unconscious brain which always directs and precedes conscious activity – has directed their brains to look elsewhere.

The photo above shows  the eye-tracking analysis of an addition to a Victorian house in Melbourne, Australia by OOF! Architecture. Red-lined areas indicate 98% probability of viewing attention directed at the person walking by, and one window at building’s right. With the exception of high-contrast edge areas, the probability of people ignoring the rest of the building is at or close to 100 per cent! The heat map below, presenting the same information in different fashion, glows brightest where people will likely look most, fading to blue and black where they look least or not at all. And we see here, most of ‘Hello House’ is quite literally in the dark – simply not THERE, or worth looking at, from the brain’s perspective.

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The same hold true for this unusual residence near Tokyo, Japan, by architect Russell N. Thomsen, also profiled by DWELL. Areas outlined in red indicate a 98% probability people will focus on the father and child, and 20% or less possibility they’ll look at the house behind them. The heat map also glows reddest around the family at street level, particularly around the father and child; the building itself, the software indicates is going to be again effectively ignored.

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original photo: Dean Kaufman

The image at left tracks the sequence the eyes will likely follow in the scene: fixating first on the father holding the son on his shoulders, then the mom seated at sidewalk, then the child between them and finally a motor bike in a parking space. Nary a focus on the building itself.

So, first impressions aren’t what you always think: what’s memorable in these images is the people out front – not the architecture; without the people it’s pretty clear our brains wouldn’t let us give these buildings a first, let alone, second glance.

 

 

article by ann + janice

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Eye-Tracking Cincinnati on-the-fly

Recently in Cincinnati to speak at an AIA Vision event for young architects, I had the opportunity to eye track a local street scene. I shared my findings with the area residents later that evening. Here they are:Screen Shot 2017-05-31 at 4.11.16 PM

The photo directly above, at left, I took with my iPhone walking down Walnut Street, passing the Contemporary Arts Center, a relatively-new art museum by Zaha Hadid (2003), and then, further down the street (top photo, left), turn of the century beaux-arts office buildings. Back at the hotel I uploaded the images to eye-tracking software (3m.VAS.com) on my laptop∗ – and learned about what I’d expected: people ignore the new public art museum.

Why?

Photos in center of slide give us a clue. They show where people most likely look in ‘pre-attentive’ processing (or without conscious attention), tracking the path their eyes follow the first 3-5 seconds they take in the scene, which is before their conscious mind can get into the act. We see that viewers first focus down the street, effectively looking past the art center – fixating instead on the older buildings down the block (fixation 1, 2). They then look at the brightly colored mural at building in front of the museum, (fixation 3) and finally they settle on an orange hazard cone (fixation 4) on the sidewalk.

The regions outlined in yellow further delineate the areas that receive most attention and the probabilities they’ll get it; with areas not outlined of little or no interest at all.

Screen Shot 2017-06-05 at 2.48.47 PMAccording to this analysis, there’s a 66% probability that people will look down the street, past the new art building; 64% chance they’ll look at the bright colors on the building opposite the art center – and 55% they’ll take in the sidewalk cone.  The probability they’ll ignore the art museum itself is close to 100% since most of it’s in grey, falling outside the outlined regions.

What’s the problem here?

The architecture of Cincinnati’s Contemporary Arts Center simply doesn’t fit what the human brain needs or expects to see to move forward; the eye won’t and can’t find a place to fixate on the blank building  – so our brain makes us look elsewhere for a place where it can. No surprise it finds fixation points on the older office buildings down the block; here, as the top row of photos in the slide above indicate, the eye easily attaches to the contrasting patterns of the punched windows and other architectural details. So that’s where our brain unconsciously directs our attention and moves us to go.

Perhaps sensing a need to bolster public appeal, Cincinnati’s Contemporary Art Center added Metrobot, a 27-foot tall robot by artist Nam June Paik, in permanent installation by its front door in 2014, a decade after opening.

And as the ‘heat map’ below indicates, glowing brighest where people look most, the sculpture does indeed grab attention, successfully directing viewers to look towards at least a part of the building their brains would otherwise have them ignore entirely.

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∗ 3M VAS software can also be run directly as an app on your phone.

– by Ann with ‘seed’ idea from Janice

 

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The ‘Joy’ Graph – Measuring Feelings on the Fly

Does your morning commute spark joy?

Probably not, particularly if you exit the subway and face a blank wall. Add some artwork to that facade, however, and your internal joy meter will likely jump!

Check out the existing conditions in Davis Square, Somerville MA.

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The picture is of the view people see when exiting the Somerville subway. The attached graph was generated by a biometric tool—facial expression analysis software—which instantly records how facial muscles move in a 14-second interval. The software produces real-time ‘joy graphs’ tracking the facial movements of people viewing the picture, specifically when people smile. In this case, the flat blue line in the graph suggests that at this stage of the commute, not that many people feel happy in Somerville.

Now check out what happens when we add a Matisse-like mural to the same facade.

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We get a lot more bounce in the ‘joy’ graph, it seems denser, telling us people smiled more and really do like it when Matisse greets them instead of blank concrete.

Welcome to the ‘Age of Biology,’ as the 21st Century is now labelled (by the OECD) We live in a remarkable time where biometric tools can reliably register our shifting emotional states and when the collection of real-time data on how architecture makes people feel and behave is feasible.  Talk about a paradigm shift.  In today’s world if you don’t talk about human emotions and behaviors engendered by design, you are passé.  20th Century. Old-fashioned! (Measuring human behavior is where it’s at now.)

These images come from our recent biometric pilot study where we asked 24 volunteers to view photos of Somerville, MA, to learn which cityscapes people liked most. We focused on ‘joy’ over other emotions including sadness, surprise, anger, fear, disgust, and contempt, hypothesizing that joy correlates best with what people would describe as a happy experience in the urban environment.

Below are other images from our pilot-study.

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The photo above shows existing conditions in Somerville’s Davis Square which people didn’t seem happy about, judging from the relatively flat joy graph. The photo below includes a bouncier joy graph when we add more Matisse-like art to the mix.

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The larger blue areas on the ‘joy’ graph suggest that people felt more ‘joy’ taking in the colorful mural on the central building than with existing conditions, the blank gray wall.

Of course, to nail these findings we need to do further testing (with more volunteers and added biometric tools). Nevertheless, we think the trend is clear, and planners and architects, community leaders and developers should take note: people don’t like blank walls. They make folks unhappy. Design and rehabilitate accordingly.

And know that, with the arsenal of biometric tools expanding, we can now reliably figure out how to bring more ‘joy’ back to our cities—maybe even the morning commute.

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Special thanks to Boston office of iMotions (imotions.com) for providing access to the state-of-the-art software and biometric study expertise.

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Why Eye Track Architecture? To See How ‘Fixations Drive Exploration’

What happens when you eye track architecture? The City of Somerville provided us with some views of Davis Square to find out. Here’s one picture of an existing building there surrounded by parking.

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And here’s the same image we photoshopped with a colorful Matisse-like print:

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We eye tracked both of these images in a pilot-study in January at GeneticsofDesign.com to better understand how people take-in their surroundings.  We learned quickly that people ignore blank facades and immediately focus on areas of high contast and detail. See heat map below, which glows reddest where people looked most, often without conscious control – they simply don’t realize what their brains are making them do:Screen Shot 2017-03-09 at 11.27.08 AM

Notice how in image with the blank facade, people scan around the parking lot a lot and also put their energy to checking out the cars and buidings down the side street. With the Matisse-image affixed to the building, however, everything shifts and people experience the street in a completely different fashion – less randomly, spending far less time looking down the side street.Screen Shot 2017-03-09 at 11.27.40 AM

Here are the heat map images side by side. We asked two groups of university students (one at Tufts, the other at Northeastern) last month which place they’d prefer to spend time; where would they feel safer hanging out ? Hands down both sets of students voted to stand in front of the mural than the building with the blank facade. In each instance, the students made the decision quickly, unanimously, in under a minute.Screen Shot 2017-03-08 at 11.12.12 AMHow did this happen?  “Fixations drive exploration,” explains a cognitive scientist we know. The eye is hardwired to focus on specific objects in the environment; if it finds none the brain goes on alert – until it finds something to attach to. The mural provides a place for instant ‘pre-attentive’ (or unconscious) eye attachment, it fits what our brain wants to see and needs to see to emotionally regulate and move forward.  The students immediately picked up on it; so did the 24 people in our pilot-study. It all makes sense, of couse, once you remember that as an evolutionary artifact, we see the world Mother Nature wants us to see in the way she wants us to see it – and she is no libertarian, but a control freak.

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Thanks to Janice M. Ward, Alex Purdy, for their exemplary teamwork running this study; and to the iMotions team for their help and game-changing software, as well as the City of Somerville for providing us with the sunny urban images in the middle of winter.

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Eye-Tracking Picasso: How We See Art

Eye tracking, often used in web and ad design today, can help us see how we see art. Here’s Femme a la Fenetre, (Woman at a Window) a portrait Picasso painted of his mistress Marie-Thérèse in 1936. (It sold at auction for $17.2 million in 2012.) We set up an image of the painting on a computer monitor equipped with eye tracker to better understand what makes her so compelling.

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And found out fast: her eyes. TTFF stands for Time To First Fixation. The image below show how all of our 33 volunteers took less than 1.5 seconds on average to focus in on her eyes and nose area, spending 3.4 seconds there in a 15-second testing interval. Slightly more than three-quarters of the participants then went on to check out the date of the painting just above her head: 13 avril xxxvi (13 April ’36) – but they spent much less time there (0.6s).

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And what would happen if we removed an eye? Courtesy of Photoshop, we did, with the following result:

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People didn’t spend as much time looking at her eyes or face!  Their brains simply wouldn’t let them. They took a bit longer to find the face (TTFF=1.6 seconds, versus TTFF=1.5 seconds in the first image) and spent less time looking at the eye and nose area, 2.7 seconds versus 3.4 seconds in the original image. With one less eye, almost half the test subjects (12 out of 30) then went on to focus on Marie-Thérèse’s left hand, which was ignored in the first painting.

The black dot images below, another way to view aggregate data, again show how people focus attention on the central facial area more sharply and exclusively when it has two eyes, while their attention disperses broadly over the face to the hands when only one eye is ‘in the picture’.

Eyes matter in art and in evolution. We see here how much of the way we look at art is not under conscious control, but inherited from billions of years of earlier life on the planet. Animals that didn’t pick up on eyes in their midst paid a price – demise; those that did survived – our ancestors became fast ‘face-i-tectss and ‘eye-i-tects’. Picasso seems to have picked up on it.

“L’art est un mensonge qui nous fait comprendre la vérité,” (Art is a lie that tells us the truth), he once said.

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Indeed.

all photos © annsussman.com

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Park Benches Where No One Sits

Lately I’ve noticed oddly-placed park benches in new developments and reclaimed spaces. Would you want to sit on these brand new benches outside a CVS in MetroWest Boston?Screen Shot 2017-02-17 at 1.34.02 PM.PNG

Or how about these seats—offering a fine, unobscured view of car doors, tail lights and parking lots?

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Park benches have come full circle—from meeting places to superfluous relics and back, apparently. Once an American mainstay, the park bench served as gathering spot, breathing space and room with a view—the perfect place to bask in the sun, find relief in the shade, and celebrate community.

Car culture, suburban sprawl, and mall meet-ups changed all that. Some park benches were even designed for discomfort to curb public loitering.

Now benches are back. Sort of. Urban designers realize the importance of public benches for community gathering,  socialization, health and wellness, but the old “form follows function” rule seems not to hold. Without concern for purpose and placement, the park bench becomes a construction checklist item that fails to serve its audience. Rather than support us, these benches turn their backs on our needs.

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If the goal of the bench is socialization, safety, scenery and shelter, why do the new benches face busy streets, blank walls and parking lots? Let’s promote community and our human need for connection, not devalue it. Stay tuned, pretty soon it seems we’ll need a “Bench Bill of Rights.”

Story and photos: Janice M. Ward

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Building Relationships

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This cartoon by Hilary Price really gets it:

We’re built for relationships, so much so that we love looking for and at people all the time and extend this trait to looking at inanimate things that resemble us. We are a social species, after all, hardwired from infancy to seek out others, built to be in relationships of one sort or another all the time. As members of a gregarious group, our survival as individuals depends on it. Like the elephants above, gazing admiringly at teapots with trunk-like spouts, we love taking each other in to such an extent we like making things – from cartoons to objects, art and architecture – that look like us, too. (A previous post on the faces we unconsciously see in Palladio’s Villa Rotunda is here.)

But where does the predispositon come from? Apparently, from some time ago. Check out the Makapansgat Pebble, below:                                                                                                    screen-shot-2016-11-30-at-10-36-27-pmUncovered in South Africa almost a century ago, and now in a museum there, the pebble is considered – at 3 million years old – the world’s oldest example of ‘symbolic thinking’, the ability to think in images and symbols which children develop in pre-school. This is the trait needed to create art and language, critical for the development of human society.

But it also suggests something more: how deeply our hominid ancestors needed to see each other – and something else significant, too:

How our evolution sets parameters for architecture today.

If we want to create buildings that last and places people want to be, and feel at their best around, the structures need to suggest people too, or put another way, be easy to anthropomorphize. Otherwise our brain won’t easily build a relationship with them. It can’t. Mother Nature, inherently conservative, has not wired us to let that happen.

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Here’s a slide from a recent talk I gave on how new findings in neuroscience can inform green design. The drawings are by Canadian artist, Ryan Dodgson, a graduate of the Ontario College of Art and Design in Toronto. I met him a few years ago at a Toronto art fair and after looking at his hand-drawn ‘edi-faces’ asked him whether he’d ever studied neuroscience.  “No,” he said.

Clearly, he didn’t need to. He’d already intuited it.

Ann

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Eye Tracking the ‘Villa’: A First Step toward Understanding How We Experience Architecture

La Villa Rotunda by architect Palladio is, arguably, one of the most significant buildings in architectural history. Designed in the late 16th-century as a country house in Vicenza, Italy for a retiring  cleric, its captivating elevations would go on to provide the prototype for countless other buildings worldwide including The White House in the U.S.

But how do people actually look at the building? Here’s a gaze path video showing one person taking it in. When you click the arrow, the moving dots and lines reflect what drew the subject’s gaze when she looked at the picture using eye-tracking technology.

The yellow circles show fixations where the eyes stick to the image, and the lines show the saccades, the movement the eyes make—often with no ‘conscious’ control—as they dart from one part of a scene to another. Here’s a gaze path made by another person:

You can see how each participant looks at the world differently—and you can also see how the Villa provides our brain with plenty of eye candy to focus on.

But what do people really focus on?

In the spotlight image below, created by aggregating the gaze paths of 33 viewers, we see that—despite individual differences—people tend to focus on the same things; in this case, the center of the portico and all the statuary atop it. In spotlights, the image glows brightest where people look most, fading to darker grey and black where they look least. We see here how people are hardwired—with no conscious effort, irrespective of age or culture—to check out other people, even stone versions of themselves perched at the edge of rooftops.

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And interestingly, the focus on the statuary seems to intensify when viewers look at a photoshopped version of The Rotunda – without windows. Note how the area around the statues appears to glow brighter. For a social species like us, blank walls are of no interest. Our brain, knowing us well, saves its energy for focusing on what we love most: ourselves.

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One preliminary conclusion about architecture? Buildings that last feed needs we may not realize we have; in this case, the perennial one to be seen and reflected. Makes  sense, of course, since as a social species designed for interrelating, architecture we’re going to instantly ‘attach to’ and have strong feelings about, has no choice but to trick the central nervous system into believing its seeing one of us.

all photos videos © AnnSussman

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‘Seeing’ How We Actually Look at Buildings at ABX 2016

Screen Shot 2016-11-15 at 10.19.43 AM.PNGInterested in ‘seeing’ your brain subconsiously take in the buildings around you? Then come to our talk Thursday, November 17th, at 1 PM at the Boston Convention Center, part of the ABX 2016 Conference.

We’ll be presenting eye-tracking research from our recent pilot-studies looking at buildings in Boston and NYC. This includes showing ‘gaze paths,’ or the trail you eyes make as they take in an image and are largely under subconscious control. For instance, the photos below show how two people look at a NYC library: as it stands today, at right, and with windows photoshopped out, at left.  Notice anything unusual?

screen-shot-2016-11-14-at-8-51-08-pmYes, we’ll demonstrate how your brain is not oriented to take in blank facades; indeed, how it barely lets you look at them and we’ll talk about why. (It’s not critical for survival the way areas of high contrast are.) We’ll observe the same phenomenon looking at a photo of the Dunker Church at the Antietam Battlefield at left below, and with windows removed, at right.  This is a ‘shadow’ image, designed to distill where an aggregrate group of testers look most when given 15 seconds to take in a picture. Notice how they barely ‘fixate’ on the building at all once windows are out?screen-shot-2016-11-15-at-10-21-21-amWe’ll also talk about a recurring theme at geneticsofdesign.com, how important it is for people to see faces and how we do this – consciously and unconsciously – all the time.  Check out the ‘shadow’ study below…showing how unconciously our brain will  observe a face-like image in the carriage house within 15 seconds – whether we want to or not!

screen-shot-2016-11-14-at-8-51-56-pmAnd just as importantly we’ll check out how our brain takes in ‘actual’ faces. Here’s a Picasso portrait of wife, ‘Marie-Therese’.

Note the upside down triangle; people really focus on eye, nose, mouth region. And it doesn’t change much when we look at another animal either! The ‘heatmap’ on the cat below glows reddest where people look most, fading to yellow then green, in areas of less interest, and showing no overlay color at all on areas people ignore.  It’s astonishing how similarly we take in a multi-million dollar portrait by Picasso and the kitty photo on a $1-notebook selling at Staples. But then again, maybe not. With biometric tools, like eye trackers, we can start to see how our brain architecture sets limits for our art and built architecture; Mother Nature, like any other design virtuoso, simply wouldn’t have it any other way.screen-shot-2016-11-15-at-10-25-30-am

Ann

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We See Like an Animal…and that Matters

Eye-tracking tools can help us see how we look out on the world as an animal – and it can help us understand why some buildings catch our attention while others don’t and never will. Check out the photos below: at left, an old carriage house on school grounds in Cambridge, MA, and at right, relatively new construction, the Queens Library at Glen Oaks, New York City. Below these top photos are eye-tracked versions of the same:

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You can probably guess which building really draws us in: the one on the left, and eye tracking can help us understand why. Commonly used in web and ad design, these biometric tools follow how our eyes move without our ‘conscious’ control. The software used here, an emulation package from 3M, called Visual Attention Software, (vas.3m.com) creates heat maps to show ‘pre-attentive processing’ where our eyes go in the first 3 – 5 seconds they see something, before our conscious mind can get into the act. The heat maps glow reddest where our eyes go first and frequently, fading to yellow, green, then blue where they go subsequently and least. When black, the area is simply not of interest, from the brain’s perspective.

Looking at the carriage house, then, we ‘see’ that our eyes home in on the round windows and barn door and building center; in contrast, taking in the new library, we learn that our eyes effectively ignore it – save for two benches in front and some areas of high visual contrast around the edge. Nothing in the library facade fits what our brain – which evolved in the savanna several million years ago and remains designed for – is built to expect or, in its view, needs to see for survival.

And there’s more: the carriage house ‘heat map’ suggests a face, which is tremendously significant. Our brain evolved to anthropomorphize things, a trait which turns out to carry a survival advantage.  From our brain’s perspective, the carriage house appears to be looking at us, and in so doing, orients us, and puts us at ease. Remember, for human beings, the most social species on the planet, no other visual pattern regulates us more from infancy on than the primal one: the face.

No surprise then, that many of the most consequential buildings in the history of architecture, do the same. Below is the Villa Rotunda, in Vicenza, Italy, by Palladio, a 16th century construction that today is a World Heritage Site maintained by UNESCO. Seeing its face, we now know why it will remain significant – forever.

screen-shot-2016-09-09-at-3-53-11-pmall photos copyright Ann Sussman
? : email ann@theHapi.org

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